Shipping policy
Shipping Policy
We strive to process and ship all orders as quickly as possible. Below you’ll find information about how we handle shipments, delivery times, and related policies.
Order Processing Time
Orders are typically processed within 3-7 business days after your payment is confirmed. Orders placed on weekends or public holidays will start processing on the next business day.
Shipping Destinations
We currently ship to Singapore only.
Shipping Methods and Carriers
Current available shipping option at checkout include:
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Standard Shipping (estimated 3–7 business days)
Exact delivery times may vary depending on ordering date or carrier delays.
Shipping Costs
A flat shipping fee of S$3.99 is charged for all orders below S$99.
We offer free shipping on orders over S$99 within Singapore.
Customs, Duties, and Taxes
We do not ship internationally; all orders are delivered within Singapore only. Prices stated on our website include all applicable local taxes.
Unsuccessful Delivery Attempts
If a carrier is unable to deliver your package after multiple attempts, it may be returned to us. In such cases, you may be responsible for any return or redelivery fees, or we may offer a refund or reshipped order at our discretion.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to investigate and, where possible, arrange a replacement or refund.
Changes to This Policy
We may update this shipping policy at any time.